FAQs

  • AutoPlug connects Canadians with trusted lenders and dealerships to get approved for car financing—even with bad credit, high debt, or negative equity. We’re your inside connection to better options.

  • We specialize in helping people with low credit scores access auto loans by matching them with lenders who consider income and stability—not just credit.

  • Yes. AutoPlug can help roll your negative equity into a new loan with better terms, making it easier to upgrade your vehicle and consolidate debt.

  • Not always. Many applicants qualify on their own, but having a cosigner may increase your approval odds or lower your interest rate.

  • Anyone aged 19–65 with a steady income and a valid Canadian driver’s license can apply. We work with a wide range of financial profiles.

  • AutoPlug works with lenders who specialize in second-chance financing. If you’ve been turned down before, we may still be able to get you approved.

  • We work with a wide range of vehicles—from compact cars and SUVs to trucks and vans—based on what you qualify for through our lenders.

  • Yes. We can help you refinance for lower payments, better interest rates, or to free up cash if you're in a high-interest loan.

  • Absolutely. We help you trade in your current vehicle—even if you still owe—by working with lenders to roll the remaining balance into a new loan.

  • AutoPlug focuses on loan approvals first. We help you get pre-approved based on your credit and budget, then match you with vehicles—not the other way around.

  • Many applicants receive pre-approval within 24 hours. Final approval can be even faster once we receive your documents.

  • Most lenders prefer a minimum income of $1,800–$2,200/month before taxes, but requirements vary based on your credit and expenses.

  • Yes. We work with lenders who accept non-traditional income sources like self-employment, gig work, or contract jobs.

  • We currently serve British Columbia and Alberta, with plans to expand into Saskatchewan and Ontario soon.

  • Your application may result in a soft or hard inquiry depending on the lender, but we work to minimize the impact on your credit.

  • Yes, a valid Canadian driver’s license is required by most lenders. In some cases, a learner’s license may be considered with a cosigner.

  • Yes. AutoPlug offers a secure, mobile-friendly process for uploading pay stubs, IDs, and other required documents.

  • No. Our service is 100% free for applicants. You only pay for your car once you're approved and decide to move forward.

  • You’ll get a call or message from our team to confirm details. Then, we match you with the best loan and vehicle options based on your situation.

  • Yes. We regularly help people who have been through bankruptcy or a consumer proposal re-establish credit with a car loan.

  • Yes. We help newcomers and young drivers with limited credit get their first auto loan through flexible lenders.

  • We’re a loan matching service. That means we connect you with lenders and dealers who are best suited to your needs.

  • That’s totally fine. We’ll guide you through the application and help you understand what you qualify for based on your income and situation.

  • Yes. Once you’re approved, you’ll get access to vehicles that match your budget and loan terms—then you choose what fits you best.

  • You can reach us through our website contact form, email, or by phone. Our team is here to help with any questions you have.