Cookie Policy

Effective Date: July 14, 2023
Last Updated: July 27, 2025

This Cookie Policy explains how AutoPlug ("we", "us", or "our") uses cookies and similar technologies on our website https://myautoplug.ca. This policy should be read together with our Privacy Policy for a full understanding of how we handle your personal data.

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, mobile phone, tablet) when you visit a website. They are widely used to make websites work or to improve the efficiency and personalization of the browsing experience.

Cookies may be set by the website you are visiting ("first-party cookies") or by third-party services that appear on the website ("third-party cookies").

2. Why We Use Cookies

We use cookies and similar technologies for the following purposes:

  • Essential cookies: Required for the basic functioning of our website (e.g., to enable navigation or access secure areas).

  • Performance and analytics cookies: To collect information about how users interact with our site (e.g., pages visited, time spent). These help us improve site performance and user experience.

  • Functionality cookies: To remember your preferences and enhance functionality (e.g., pre-filled forms).

  • Advertising and marketing cookies: To deliver relevant advertising and measure its effectiveness.

3. Types of Cookies We Use

The cookies we use fall into the following categories:

a. Essential Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are typically set in response to actions made by you, such as submitting a form.

b. Analytics and Performance Cookies

We use tools such as:

  • Google Analytics: To analyze website usage and trends.

  • Hotjar: To understand how users interact with our site through heatmaps, session recordings, and feedback tools.

These tools collect information such as IP address, browser type, pages visited, and time spent on pages. This data is aggregated and does not directly identify individuals.

c. Marketing and Advertising Cookies

We use services including:

  • Google Tag Manager: For managing tags and scripts related to analytics and advertising.

  • Google Ads and remarketing tags: To deliver targeted advertising across the web.

  • Other tracking tools: May be used to serve personalized ads or monitor the effectiveness of our marketing efforts.

These cookies may track your activity across different websites and build a profile of your interests.

4. Third-Party Cookies

Some cookies may be set by third-party services such as:

  • Google (Google Analytics, Google Ads, Google Maps)

  • Hotjar

  • Other marketing or analytics partners

These providers may process your information in accordance with their own privacy policies, and some may store data outside of Canada, including in the United States or the European Union.

5. How to Control Cookies

You have several options to manage or disable cookies:

  • Cookie Consent Banner: On your first visit, you will be asked to consent to the use of non-essential cookies. You may change or withdraw your consent at any time by adjusting your preferences.

  • Browser Settings: Most web browsers allow you to manage cookie settings. You can usually configure your browser to accept, reject, or delete cookies.

  • Opt-out Tools:

    • Google Analytics Opt-Out: https://tools.google.com/dlpage/gaoptout

    • Hotjar Opt-Out: https://www.hotjar.com/policies/do-not-track/

Please note that disabling some cookies may impact the functionality of our website.

6. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our practices. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

7. Contact Us

If you have any questions or concerns about our use of cookies, please contact us at:

AutoPlug
British Columbia, Canada
Email: connect@myautoplug.ca